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Data Privacy Policy

Eulap Digital Corporation

Eulap Digital Corporation ("Eulap", "we", "our", or "us") values the trust of its clients, partners, employees, and stakeholders. We are committed to protecting personal data and ensuring responsible data management practices across all our operations.

This policy outlines our data privacy framework in compliance with applicable data protection laws, particularly the Data Privacy Act of 2012 (RA 10173), and follows internationally accepted privacy standards to promote trust, transparency, and accountability in the digital age.

Scope of This Policy

This policy applies to all personal information collected, processed, and stored by Eulap through:

  • Our software solutions and platforms (e.g., ERP, ISMS, Accounting, Inventory, Cloud Services)
  • Company websites, mobile apps, and client portals
  • Email, phone, and chat communications
  • Employee records, recruitment, and internal systems
  • Third-party vendors and service providers engaged by Eulap

It covers data from clients, employees, contractors, job applicants, partners, vendors, and users of our systems.

Personal Data We Collect

We collect only necessary personal data, including but not limited to:

For Clients and Platform Users:

  • • Full name, contact details, company affiliation
  • • Login credentials and system activity logs
  • • Billing, payment, and transaction records
  • • Customer service interactions

For Employees and Applicants:

  • • Personal and professional information
  • • Government-issued identification
  • • Educational and employment history
  • • Emergency contacts and medical disclosures (where required)

For Website Visitors:

  • • IP addresses and device/browser info
  • • Usage data (cookies, session data, behavior analytics)

Purpose of Data Processing

We process personal data to:

  • Provide, enhance, and support our digital products and services
  • Manage client accounts and facilitate onboarding
  • Respond to inquiries, service requests, and support tickets
  • Improve customer experience and service quality
  • Maintain employment records and facilitate internal HR functions
  • Comply with legal and regulatory obligations
  • Prevent unauthorized access, misuse, or fraud
  • Analyze system performance and improve operational efficiency

We ensure that data collected is used solely for legitimate, specific, and clearly defined purposes.

Legal Basis for Processing

We process personal data based on one or more of the following:

  • • Consent provided by the data subject
  • • Fulfillment of contractual obligations
  • • Compliance with legal requirements
  • • Legitimate interests of Eulap, provided these do not override the rights and freedoms of individuals
  • • Protection of life and safety, where applicable

Data Retention

Personal data will be retained only for as long as necessary to fulfill its intended purpose or to comply with applicable laws and regulations. After the retention period, data will be securely disposed of through deletion or physical destruction.

Your Rights

We respect and uphold the rights of individuals over their personal data. These include:

Right to be Informed: You have the right to know how your data is being used.
Right to Access: You may request a copy of the personal data we hold about you.
Right to Rectification: You can request correction of inaccurate or outdated data.
Right to Erasure: You may request the deletion of your data under certain conditions.
Right to Object: You may opt out of certain data processing activities.
Right to Data Portability: You may request your data in a commonly used format.
Right to Lodge a Complaint: You may file concerns with our DPO or with the relevant data protection authority.

Data Sharing and Disclosure

We do not sell or trade personal data. We may share it only with:

  • • Authorized personnel within Eulap, bound by confidentiality
  • • Partner service providers (e.g., cloud hosts, installers, finance teams) under strict data protection agreements
  • • Government authorities when required by law or legal process

We ensure third parties handle data with the same level of protection as we do.

Data Security Measures

We implement strong technical, organizational, and physical safeguards to ensure data security. These include:

  • • Encrypted data storage and secure servers
  • • Role-based access control and audit trails
  • • Regular system updates, threat detection, and firewall protection
  • • Secure disposal and archiving protocols
  • • Continuous employee training on privacy and security

Our security practices are regularly reviewed to remain resilient against evolving threats.

Cross-Border Data Transfers

Where personal data is transferred across borders (e.g., cloud-based systems), we ensure adequate protection mechanisms are in place, such as data processing agreements, encryption protocols, and lawful contractual provisions.

Cookies and Tracking

Our digital platforms use cookies and tracking tools to enhance user experience, analyze traffic, and customize content. You may manage your cookie preferences through your browser settings. Essential cookies are required for platform functionality.

Governance and Accountability

Data privacy is a shared responsibility within Eulap. We maintain clear governance protocols and conduct regular privacy impact assessments. All personnel with access to personal data undergo training and commit to strict confidentiality.

Changes to This Policy

We reserve the right to update this policy as needed. Significant changes will be posted on our website and communicated to stakeholders. We encourage users to check this page periodically for the latest updates.

Contact Us

For questions, feedback, or complaints related to data privacy, please contact:

Email: event@eulap.com

Phone: +63 917 101 0000

Website: www.eulap.com

By continuing to access and use Eulap's services and platforms, you acknowledge and agree to the terms of this Data Privacy Policy.